Privacy policy for HypeVideo.

1. Who we are

HypeVideo (“HypeVideo,” “we,” “us,” or “our”) operates the HypeVideo website at hypevideo.co. This policy applies to visitors, customers, and people who contact us through the website. If a particular HypeVideo product presents a separate privacy notice, that notice will control for the information collected by that product.

2. Information we collect

Information you provide

We may receive information that you choose to provide, such as your name, email address, company, support request, feedback, or other message content. If a HypeVideo service allows account creation or content uploads, we may also process the account and content information needed to provide that service.

Information collected automatically

When you visit the website, our hosting and security systems may record technical information such as your IP address, browser and device type, operating system, referring page, requested URL, date and time, and basic server-log information. We use this information to operate, secure, troubleshoot, and improve the website.

3. Cookies and Google Analytics

HypeVideo uses cookies and similar technologies where they are needed for site functionality, security, preferences, or measurement. You can control or delete cookies through your browser settings, although some website features may not work as intended when cookies are disabled.

We use, or may enable on relevant pages, Google Analytics 4 to understand how visitors find and use hypevideo.co. Google says a standard Analytics implementation may collect the number of users, session statistics, approximate geolocation, browser and device information, and interaction events. On websites, Analytics may use a first-party _ga cookie containing a client ID to distinguish users and sessions. See Google’s data-collection documentation and Google’s Privacy Policy.

We do not intentionally send names, email addresses, passwords, API keys, private prompts, scripts, uploaded media, or other directly identifying content to Google Analytics. We do not use Analytics to sell personal information. Where applicable law requires consent for non-essential analytics storage, we will request that consent before enabling the relevant measurement cookies and will respect the resulting choice. You can also learn about Google’s Analytics opt-out browser add-on.

4. How we use information

We may use information to provide and maintain the website, respond to support requests, communicate about a request or service, prevent abuse and security incidents, understand website performance, improve content and workflows, comply with law, and establish or defend legal claims.

5. Legal bases

Where data-protection law requires a legal basis, we rely on the basis that fits the activity: performance of a requested service, our legitimate interests in operating and securing the website, compliance with legal obligations, and consent where consent is required, including for certain analytics or non-essential cookies. You may withdraw consent where the law gives you that right.

6. How we share information

We may share information with service providers that help us host, secure, operate, support, measure, or communicate through the website. These providers may include hosting, email, analytics, security, and infrastructure providers. Google Analytics is a third-party analytics service and may process measurement data under Google’s terms and privacy documentation.

We may also disclose information when required by law, to protect the rights and safety of HypeVideo or others, to investigate fraud or abuse, or as part of a merger, acquisition, financing, or transfer of all or part of our business. We do not sell personal information.

7. Data retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including to respond to support requests, maintain security records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods for Google Analytics user-level and event-level data are controlled in the Analytics property settings and may differ from our support and server-log retention periods.

8. International processing

HypeVideo and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable data-protection law.

9. Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to or withdraw consent for certain processing. You may also have the right to complain to a data-protection authority. To make a request, email support@hypevideo.co. We may need to verify your request before acting on it.

10. Children’s privacy

HypeVideo is not directed to children who are under the minimum age required to use online services in their location. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact support@hypevideo.co.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No website, transmission, or storage system is completely secure, so do not send passwords, API keys, confidential product information, or other sensitive material through a general support message.

12. Changes to this policy

We may update this policy as the website, services, or legal requirements change. We will update the “Last updated” date when we make changes. Material changes will be communicated through the website or another appropriate channel where required by law.

13. Contact us

Questions, privacy requests, and concerns can be sent to support@hypevideo.co. You can also visit the HypeVideo Support page.